Self-service portal and a community for data scientists in a leading investment bank
Why would banks need UX people in a data science project?
Enterprise Product Web app User Research Usability test Workshop Delivery Co-Design Finance
My “Usability test”-related projects
New digital service for diplomats
I led the research and delivery of a new digital service for diplomats.
Enterprise Product User Research Usability test Workshop Delivery Web app Co-Design
User research & optimisation for an all-in-one business admin solution
Through usability tests and user behaviour data (e.g. heatmap, visitor recording, traffic flow) collected via Visual Web Optimiser and Google Analytics, we identified 4 key areas for optimising lead acquisition. The suggested improvements were sent to the client in a report, and we have liaised with the client's copywriters and developers in order to execute the suggested solutions.
SaaS Usability test Data analysis
