I'm Christie Lau

I am a senior designer and design thought leadership lead at Capco, a  financial services consultancy. I find joy in working with a diverse set of clients, from financial corporations to start-ups.

I climb, I cycle, and I crave matcha.

A photo of Christie Lau. She is wearing a white shirt and she has long black hair. Her eye colour is black. She is smiling.

What drives my career passion

My background in psychology and human-computer interaction empowers me to capture behaviour patterns from quantitative and qualitative research.

Workplace user experience excites me and I thrive on crafting holistic, surface-to-core experiences for people both internal and external of organisations.

I am a returning speaker on UX Crunch (Tech Circus) on designing and researching in the financial services sector. In addition to my work, I am a design mentor on ADPlist and an award-winning Skillshare teacher.

Service Design
UX Design
User Research
Co-Design workshops

Nominations and awards

I am grateful and encouraged by the below recognition from the Capco leadership and the community:

Design for high-net-worth individuals
Presented at:
• Researching with complex user groups at UX Crunch (Tech Circus), February 2021

Design in fintech and the financial services industy
Presented at:
• Designing for Fintech at UX Crunch (Tech Circus), June 2020
• Business Value of Design for Our Clients Capco Friday Knowledge Sharing, May 2020
• Evolving into Fintech as a UXer at General Assembly in London, April 2019

Online Class

Storyboard: Bring Your Product/Service Concept to Life
Live on Skillshare since January 2019
(Grand prize for First Time Business and Technology Teacher)


• Internal one-day hackathon on upcoming opportunities at Capco, December 2019
• National coding week "Build your own bank" hackathon at Capco, September 2019
• Various design thinking training for consultant and clients at Capco, ongoing since October 2019


    I enjoy talking about my design experience in the financial services industry, design thinking, and useful tools to get ideas off the ground. I've given talks and workshops in English to various audiences ranging from design enthusiasts to consultancy partners, and I'm equally happy to deliver in Cantonese or Mandarin Chinese. If you'd like to invite me to speak at your event, please get in touch.

    Want to work together?

    If you like what you see and want to work together, get in touch!